LiveFixtureMatchday intelligence
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SUPPORT ROUTING

Tell us where the handoff stopped.

Product questions, payment checks, channel activation, refunds, privacy requests, and business enquiries each follow a different route. Choose one and include the evidence that helps us act safely.

[email protected]
01 / CHOOSE A ROUTE

One inbox. Clear ownership.

Selecting a route pre-fills the support form and tells you what to include.

02 / SEND THE RIGHT EVIDENCE

Prepare a support request.

This form prepares an email in your email application. It does not upload files or transmit your message until you choose to send it.

Protect your credentials

We will never ask for your full card number, card security code, Telegram password, one-time login code, or bot token.

Nothing has been sent yet.

03 / BUSINESS INFORMATION

Know who is providing the service.

ServiceLiveFixture

Independent football tournament intelligence and managed Telegram alert delivery.

Operating baseKenya

Customer support operates in East Africa Time.

Payment processorPaystack

Card and supported payment credentials are entered on Paystack-hosted checkout.

Publication gateIdentity before payment

The contracting legal name, registration details, physical address, telephone, and merchant descriptor must appear before live checkout is enabled.